Learning practical listening skills is not easy. Active listening skills Basic Skills: The 3 A’s of Active Listening And also how active listening brings changes in peoples’ attitudes toward themselves and others shaping their basic values and personal philosophy’. They indicate how clinical and research evidence clearly shows it as one of the most effective agents for individual personality change and group development. ‘Active listening is an important way to bring about changes in people. ‘Active listening’ is the term first coined by psychologists, Carl Rogers and Richard Farson in 1957 in a paper of the same title.
It is about focus and understanding and looking at things from different perspectives for the greater good.ĭid you know, people spend between 70%-80% of their day engaged in some form of communication, and about 55% of their time is devoted to listening? But the question is, do they actively listen? But the good part is that it is a communication skill and can be acquired with time and patience.
The listening ability can vary from person to person.
It is the conscious decision to listen carefully and understand what people are trying to convey without being judgmental. The goal of active listening is to acquire information, listen to understand people and situations before responding to it. James Cash Penney What is Active Listening?Īctive listening is when you are fully aware and concentrate on what is being said rather than passively hearing what the speaker is trying to convey. The art of effective listening is essential to clear communication, and clear communication is necessary for management success.
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